Privacy Policy

This Privacy Policy explains how Outdey Entertainment Limited ("Outdey", "we", "us", or "our") collects, uses, shares, and protects your information when you use our websites, apps, and services (collectively, the “Services”).

1. Information We Collect

• Account & Profile: name, email, password (hashed), profile details, preferences.
• Events & Transactions: event details you create, tickets purchased/assigned, pricing, and related metadata.
• Usage & Device Data: log data, IP address, browser type, device identifiers, pages viewed, and interactions.
• Location: approximate location derived from IP or optional precise location you grant to features.
• Cookies & Similar Technologies: cookies, local storage, and similar tools to remember settings and improve the Service.

2. How We Use Information

• Provide, operate, and improve the Services.
• Process payments, ticketing, and order-related communications.
• Personalize content and recommendations (e.g., featured and nearby events).
• Communicate with you about your account, support, and policy updates.
• Monitor, prevent, and detect fraud, abuse, and security incidents.
• Analyze usage to improve performance and user experience.

3. Legal Bases (EEA/UK)

Where applicable, we process personal data under these legal bases: performance of a contract, legitimate interests (e.g., to secure and improve our Services), consent (when required), and compliance with legal obligations.

4. Cookies & Tracking

We use cookies and similar technologies to remember preferences, keep you signed in, and measure engagement. You can control cookies through your browser settings; some features may not function properly without them.

5. Sharing & Disclosure

• Service Providers: vendors who help us operate (e.g., cloud hosting, email, analytics, payments).
• Organizers & Attendees: when required for event fulfillment (e.g., attendee lists).
• Legal & Safety: to comply with law, respond to legal requests, or protect rights, safety, and property.
• Business Transfers: as part of a merger, acquisition, or asset sale, subject to this Policy.

6. Data Retention

We retain information for as long as needed to provide the Services, fulfill the purposes in this Policy, and comply with legal obligations, resolve disputes, and enforce agreements.

7. Identity & Display

To protect member privacy and safety, we prefer usernames by default in public or semi-public contexts. Your full name may be shown to you and your confirmed friends. Organizers may also see attendee names when needed for event operations. You can choose a unique username for your profile; abusive or misleading usernames (e.g., impersonation, profanity) are not allowed and changes may be rate-limited.

8. Your Rights & Choices

• Access, correct, or delete certain personal information from your account or by contacting us.
• Opt out of marketing emails via unsubscribe links (we may still send transactional messages).
• Where applicable, object to or restrict certain processing, and request data portability.

9. International Transfers

We may transfer, store, and process information outside your country. We take steps to protect your data consistent with this Policy and applicable legal requirements.

10. Security

11. Children

Outdey is not directed to children under the age of 13 (or the age of digital consent in your region). If you believe a child provided personal information without consent, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date above and, when appropriate, provide additional notice.

13. Contact Us

Questions or requests regarding this Policy? Email us at info@outdey.com.